Purpose: A2P 10DLC (Application-to-Person 10-Digit Long Code) is a regulatory framework established to improve the quality and deliverability of business-to-consumer text messages while protecting consumers from unwanted spam. A&A Realty Group is committed to complying with A2P 10DLC requirements to ensure the responsible use of SMS communication.|
1. Authorized Use of SMS for A&A Realty Group
- Purpose: SMS communications are used strictly for engaging with property owners, prospective tenants, and other real estate-related inquiries. Messages may include property listings, appointment reminders, follow-ups, and relevant market updates.
- Non-promotional Content: We prioritize informational and transactional messages over promotional content, adhering to A2P 10DLC standards.
2. Consent and Opt-In
- Consent Requirement: All individuals receiving SMS from A&A Realty Group must have provided prior consent.
- Opt-In Methods: Users may opt-in through various methods, including website forms, rental applications, or explicit written consent.
- Documentation of Consent: Records of opt-ins are securely maintained to ensure compliance.
3. Opt-Out Policy
- Right to Opt-Out: Recipients can opt out of receiving messages at any time by replying "STOP" to any message.
- Confirmation of Opt-Out: A&A Realty Group will promptly confirm opt-out requests with an acknowledgment message confirming removal from SMS communication.
- Re-subscribing: Recipients can re-subscribe by providing written or digital consent.
4. Message Frequency
- General Messaging Limits: A&A Realty Group sends messages only as necessary, typically limited to [Insert specific frequency, e.g., "no more than 2 messages per week”].
- Timely Updates: Real-time updates may be sent as needed, such as property availability notifications or urgent reminders.
5. Data Privacy and Security
- Confidentiality: We prioritize the privacy and security of all personal information collected. Our SMS service provider complies with industry-standard data protection measures.
- Limited Access: Access to SMS records is restricted to authorized personnel only.
6. Compliance with A2P 10DLC Regulations
- Message Formatting: All messages will clearly identify A&A Realty Group as the sender, ensuring transparency in communication.
- Content Restrictions: A&A Realty Group strictly prohibits sending any harmful, offensive, or unsolicited messages. We adhere to all carrier guidelines, ensuring a positive user experience and compliance with A2P 10DLC standards.
- Monitoring and Reporting: SMS interactions are monitored to prevent any misuse of the service. Any complaints are investigated promptly.
7. Contact Information for Support
- Customer Support: If you have questions or concerns regarding SMS communications, please contact us at:
By interacting with our SMS services, recipients agree to A&A Realty Group's A2P 10DLC policies.